Contact

General support

General support and product feedback: [email protected]

For fastest handling, include link examples, expected behavior, and actual behavior.

If applicable, attach screenshots from both mobile and desktop.

Bug reports

When reporting bugs, describe what happened and the steps to reproduce.

Include your browser, device, and the language you are using on the site.

If the issue is intermittent, mention how often it occurs and any error messages you see.

Security and abuse reports

Security or abuse reports: [email protected]

Include relevant URLs, timestamps, and indicators so investigation can start quickly.

Do not share active exploit details in public channels before coordinated disclosure.

Partnership and media

Partnership or media inquiries can be sent to [email protected] with subject prefix [Partnership].

Please include organization details and intended collaboration scope.

Response expectations

We aim to acknowledge most support requests within two business days.

Security-related reports are prioritized based on severity and user impact.

Complex issues may require additional verification time.