How to Stop People Going to the Wrong Entrance
Wrong-entrance problems are predictable. They usually happen when a venue name is broader than the place where the group will actually meet.
March 9, 2026 · 5 min read
Tags: entrances / arrival
Most groups do not define the final approach
People often share only the venue name, then try to patch the rest in chat: "use the side door", "not that gate", "come around the back".
That creates delay because each attendee receives the context at a different time and in a different format.
Make the correct entrance the default
Put the pin directly on the entrance you want people to use. Add one short note about the side, floor, or visible landmark.
If the correct path is not obvious from the map alone, add a shape or text marker so the last 100 meters are easy to follow.
Replace reactive chat replies with one page
A catchup.at page turns entrance guidance into a stable reference instead of a repeated answer you keep typing again and again.
Create one page with the right entrance before guests leave, so nobody has to guess which door matters.